RightTrack™ Support
Q: How do I access RightTrack™?
A: RightTrack™ is a web-based system and can be accessed from any web-enabled computer through a web browser.
Q: What training information does RightTrack™ report and track?
A: RightTrack™ tracks training requirements for your entire staff. You can run reports on the percentage of users whos training requirements have expired and view those who have taken the trainig. Reports can be broken down based on a hierarchal tree that you setup, such as an Org chart or building codes.
Q: I have to track multiple employees that work for multiple companies. Can I use RightTrack™?
A: Yes, RightTrack™ is truly and enterprise offering and has an option for a parent organization to administer the application for multiple child organizations that reside below it.
Q: What does my IT department need to do to setup the RightTrack™ System for our organization?
A: Nothing. RightTrack™ is a hosted solution, we do all the setup for you. We'll even help you get up and running and assist with administration if necessary.
Q: How can I view my reports?
A: RightTrack™ allows you to view your reports right in your browser, as well as in a print format using Adobe PDF files.
Q: Do my employees get anything to prove they have completed a training?
A: After completing a training, your employees will be able to print out a certificate of completion for the course. If they do not print it out immediately, they will still be able to print it out later to show that they completed the required training. The certificates indicate who completed the training and the date it was completed. They can even be customized with your organization's logo.
Q: If I create trainings in RightCourse™ can I use them in RightTrack™?
A: Absolutely. RightCourse™ and RightTrack™ integrate seemlessly. You can upload your course directly from RightCourse™, then assign it to employees through RightTrack™
Q: Can I assign different trainings to different people?
A: Yes. You can assign trainings based on department, building, job code, pay scale, job function, or anything else you can think of! Anything you can use to group people together can be used to assign trainings.
Q: Can employees evaluate a training after they take it?
A: RightTrack™ will automatically display an evaluation to each employee after successful completion of a training. This evaluation will gauge how effective the training was for that individual. You can then use RightTrack™ to view this information either in your web browser, in a print out (Adobe PDF), or in a Microsoft Excel™ compatable format.